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Genway Plans Overview

Genway offers three plans: Free, Pro, and Enterprise. Each plan includes different limits and capabilities. Use this guide to compare what is included in each plan and choose the best fit for your research needs.

Moshe Salamon avatar
Written by Moshe Salamon
Updated over a week ago

Free Plan

Price: Free
​Best for: Individuals exploring Genway at no cost

Included

  • Recruit from Genway panel: 5 participants (one time)

  • Recruit on your own: 10 participants
    (Google authentication mandatory)

  • Seats: 1

  • AI Moderated Interviews

  • AI Moderated Usability

  • AI Moderated Surveys

  • Analysis: Limited

  • Customer support: Email

Not included

  • Multilingual interviews

  • Custom branding

  • SSO

  • Custom data retention policy

  • Custom legal and compliance

  • Raw data

  • API integration

  • Custom engineering

  • Analysis features

    • Transcripts (view and export)

    • Themes

    • Tags

Interview length: Up to 10 minutes


Pro Plan

Price: 20 USD per month
​Best for: Small teams starting their research journey

Included

  • Recruit from Genway panel: 5 participants per month

  • Recruit on your own: 50 participants
    (Google authentication mandatory)

  • Seats: 1

  • AI Moderated Interviews

  • AI Moderated Usability

  • AI Moderated Surveys

  • Multilingual interviews

  • Analysis: Unlimited

  • Customer support: Email + chat with the team

Not included

  • Custom branding

  • SSO

  • Custom data retention policy

  • Custom legal and compliance

  • Raw data

  • API integration

  • Custom engineering

Interview length: Up to 10 minutes


Enterprise Plan

Price: Custom
​Best for: Companies requiring advanced security, customization, and scale

Included

  • Recruit from Genway panel: Custom

  • Recruit on your own: Custom

  • Seats: Custom

  • AI Moderated Interviews

  • AI Moderated Usability

  • AI Moderated Surveys

  • Multilingual interviews

  • Custom interview length

  • Custom branding

  • SSO

  • Custom data retention policy

  • Custom legal and compliance

  • Raw data

  • API integration

  • Custom engineering

  • Analysis: Unlimited

  • Customer support: Dedicated account executive


Subscription Add-ons

These add-ons are billed monthly and are not one time purchases.

  • Purchase panel participants: 10 USD per participant per month

  • Purchase additional seats: 66 USD per seat per month


Plan Comparison Summary

Feature

Free

Pro

Enterprise

Monthly price

Free

20 USD

Custom

Panel recruitment

5 one time

5 per month

Custom

Bring your own participants

10 (Google auth required)

50 (Google auth required)

Custom

Seats

1

1

Custom

AI Moderated Interviews

Yes

Yes

Yes

AI Moderated Usability

Yes

Yes

Yes

AI Moderated Surveys

Yes

Yes

Yes

Multilingual interviews

No

Yes

Yes

Analysis

Limited

Unlimited

Unlimited

Analysis - transcripts, themes, tags

Not included

Included

Included

Branding

No

No

Yes

SSO

No

No

Yes

Raw data

No

No

Yes

API integration

No

No

Yes

Custom engineering

No

No

Yes

Support

Email

Email + chat

Account executive

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