Free Plan
Price: Free
βBest for: Individuals exploring Genway at no cost
Included
Recruit from Genway panel: 5 participants (one time)
Recruit on your own: 10 participants
(Google authentication mandatory)Seats: 1
AI Moderated Interviews
AI Moderated Usability
AI Moderated Surveys
Analysis: Limited
Customer support: Email
Not included
Multilingual interviews
Custom branding
SSO
Custom data retention policy
Custom legal and compliance
Raw data
API integration
Custom engineering
Analysis features
Transcripts (view and export)
Themes
Tags
Interview length: Up to 10 minutes
Pro Plan
Price: 20 USD per month
βBest for: Small teams starting their research journey
Included
Recruit from Genway panel: 5 participants per month
Recruit on your own: 50 participants
(Google authentication mandatory)Seats: 1
AI Moderated Interviews
AI Moderated Usability
AI Moderated Surveys
Multilingual interviews
Analysis: Unlimited
Customer support: Email + chat with the team
Not included
Custom branding
SSO
Custom data retention policy
Custom legal and compliance
Raw data
API integration
Custom engineering
Interview length: Up to 10 minutes
Enterprise Plan
Price: Custom
βBest for: Companies requiring advanced security, customization, and scale
Included
Recruit from Genway panel: Custom
Recruit on your own: Custom
Seats: Custom
AI Moderated Interviews
AI Moderated Usability
AI Moderated Surveys
Multilingual interviews
Custom interview length
Custom branding
SSO
Custom data retention policy
Custom legal and compliance
Raw data
API integration
Custom engineering
Analysis: Unlimited
Customer support: Dedicated account executive
Subscription Add-ons
These add-ons are billed monthly and are not one time purchases.
Purchase panel participants: 10 USD per participant per month
Purchase additional seats: 66 USD per seat per month
Plan Comparison Summary
Feature | Free | Pro | Enterprise |
Monthly price | Free | 20 USD | Custom |
Panel recruitment | 5 one time | 5 per month | Custom |
Bring your own participants | 10 (Google auth required) | 50 (Google auth required) | Custom |
Seats | 1 | 1 | Custom |
AI Moderated Interviews | Yes | Yes | Yes |
AI Moderated Usability | Yes | Yes | Yes |
AI Moderated Surveys | Yes | Yes | Yes |
Multilingual interviews | No | Yes | Yes |
Analysis | Limited | Unlimited | Unlimited |
Analysis - transcripts, themes, tags | Not included | Included | Included |
Branding | No | No | Yes |
SSO | No | No | Yes |
Raw data | No | No | Yes |
API integration | No | No | Yes |
Custom engineering | No | No | Yes |
Support | Email + chat | Account executive |