Understanding the Analysis Module
It provides a centralized view of your project’s results and insights, helping you evaluate performance and identify key patterns.
The Analysis Module automatically refreshes several times per hour - no manual updates are required.
Main Features
Centralized Access: View transcripts, recordings, statistics, and insights in one place.
Data Export Options: Download or share analysis data for deeper review outside Genway.
Copy Graph Options: All the Graphs in the analysis module are also available for download with a quick copy button.
Analytics are calculated based only on partial and completed interviews.
Navigating the Interface
On the left-hand side, you’ll find navigation options for each analytical feature.
Selecting one displays the corresponding data in the center of the screen.
Data Export Options
Administrators can export data or share project analytics through several options:
Share Analysis Link - Allows Genway users with access permissions to view analysis directly.
Export Interview Transcripts - Download transcripts for independent or external analysis.
Export Participant Information - Retrieve participant metadata (names, identifiers, or contact details if enabled).
To export data:
Go to the Menu (three-dot icon in the top-left corner) and select Export Project.
Overview Page
Key Components
Project Completion Statistics:
All Interviews: Total count of initiated, partial, and completed interviews.
Completed Interviews: Participants who completed the full session.
Partial Interviews: Sessions with at least four responses but not fully completed.
Initiated Interviews: Sessions where participants provided fewer than four responses.
Average Length: The avarage duration of completed interviews.
Project Summary: Compares actual results against the original project goal.
Top Insights: Displays the most significant AI-generated insights from across all interviews. Clicking an insight reveals the related participant quotes and links you to their full responses for contextual review.
Project Statistics
This section functions as a dashboard that visualizes metadata and engagement metrics across all completed and partial interviews through interactive widgets. Each widget represents a key data point, allowing you to quickly interpret trends and participant behavior.
Dashboard Widgets Include:
Geographic Distribution: Displays participant locations based on system data.
Preferred Interview Mode: Highlights whether participants used voice, text, or hybrid interactions.
Device Type: Shows what devices participants used to complete their interviews.
Interview Length: Displays the average and distribution of interview durations.
Responses Page
The Responses Page is where you can review raw project data, including transcripts, videos, and summaries.
Features and Functions
Scroll through all interviews using the left-side panel (sorted newest to oldest by default).
Mark interviews as Reviewed using the check icon as you go.
View Interview Summaries, Audio/Video Recordings, and Transcripts for each session.
Download recordings using the Audio/Video Recording Menu on the playback frame.
Additional AI-powered features like Ask Alex, Theme Analysis, and Tags will be covered in a separate article. These tools enhance your ability to interpret insights automatically and organize qualitative data efficiently.